Medical records requests


Attorney Requests

Attorney Requests must be submitted through www.chartswap.com with Marble Falls Area EMS listed as the provider.


Non-Attorney Requests

Non-attorney Requests may be submitted in any of the following ways:

  • Call Emergicon at 1-877-602-2060

  • Fax the request (secure and direct) to Emergicon at1-800-608-9457

  • Email records@emergicon.com with general information and you will receive a secure email response to use for the PHI details

  • Mail the request to:

    • Emergicon

    • PO Box 180446

    • Dallas, Texas 75218